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Archive for October, 2009

Email Alert Management

Posted by T. Ronald S. on October 17, 2009

Project Name: Email Alert Management
Background: As there are many supporting applications tools running, the number of alert and warning from the applications is getting bigger. It is annoying when receiving hundreds of emails per day triggered by alerts from many applications. Therefore we need a mechanism to manage all the alerts.
Aim: To provide an application that will sit between supporting applications and end users so that we can set parameters to filter the alerts, and trigger the alert when the parameters are satisfied. parameters used are number of alert received, alert priority, alert status, notification list
Technology: Linux, Oracle10g, Java, GWT (Google Web Toolkit), Apache Tomcat, Dovecot, JavaMail API
Estimated time: 1 month

EmailAlertManagement

User Manual:

Alert Management is a tool that help to manage email alert from various applications

The first page you will see is a login screen that require authentication your NT Account with LDAP.

There are two privileges in this web application: Member and Administrator.

Member Privilege
When you login as a member you will be directed to below main page

Getting Started
1. Choosing subscription

At the left panel there is tree node called Available subcription, you can tick one or more available subscriptions.

2. Adding selections
Click Email Alert Setting at the tree node and then click Add Selections. This will add your selected subscription to the grid at the center panel of the page

3. Defining Alert
You can define your alert by clicking alert list at the grid. this will direct you to below alert panel

Click the arrow down button of Add New Alert panel and fill up the form to define a new alert.
Below is an example of an alert that will trigger after receiving 10 emails from QMS UTV email alert.

Note: If you have multiple notification list, please separated emails with comma (,)
Click add to continue
You will get your defined alert in your alert list grid box

Also notice that your inbox tree node also updated with the new created alert.

4. Inbox
Clicking the inbox will show your inbox with emails from the subscription

As we already defined an alert in this example to automatically sends emails alert when receiving 10 emails. You have two more options at the inbox panel: Delete and Send Now
Clicking the delete button will delete your inbox, and clicking send now will send the emails right away to the notification list defined at the alert.

 

 

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